Reference

Open the Legal page for India

g57 keeps account terms, privacy choices, cookie use, wallet records and India eligibility wording in one Legal page so you can check the rules before you open an…

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g57 Open the Legal page for India
CONTACT ROUTES

Check legal contact routes with us

Legal questions need a clear route, not a generic inbox. Use the contact path that matches your issue so we can link your message with the right account record, wallet entry or…

Legal email Email us for terms, privacy or cookie questions that need a written reply. We may ask for account matching details before sharing records, because Legal requests must be tied to the correct account holder.
Account ticket Open a support ticket from your account when the question concerns wallet logs, KYC status or a disputed entry. That route keeps your message linked to the account record we need to check.
Chat handoff Use chat for quick routing, then ask the agent to pass your matter to the legal or privacy queue. Chat is useful for confirming which documents or references are needed before a written reply.
RIGHTS HANDLING

Browse how we handle your rights

We treat Legal requests as account matters, so each request is checked against your registered details before records are changed or shared.

Data checks

Before we share or edit account data, we match your request with registered details. This protects your privacy and reduces the risk of another person changing records connected with your wallet or login history.

Cookie control

Cookies help us keep sessions active, detect unusual access and remember basic choices. You can adjust browser settings, but some account security functions may not work correctly if essential cookies are blocked.

Account security

We record device, login and session signals to help detect account misuse. If access looks unusual, we may pause sensitive actions until you confirm details through the support route linked to your account.

Record retention

We keep payment, support and account records only for business, dispute, fraud prevention and legal needs. When retention is no longer needed, records are deleted, anonymised or separated from active account use.

Change requests

You can ask us to correct wrong profile details, update contact data or check a wallet entry. Some edits may require evidence, especially when UPI, Paytm, PhonePe or Google Pay receipts are involved.

Lawful requests

If a lawful authority request reaches us, we check scope before acting and share only what is needed. We also keep an internal record of how the request was assessed and processed.

Discover Legal answers before joining

These answers explain how our Legal wording applies to your account, data, cookies, wallet records and access from India. They are written for account decisions, not as legal advice. If your concern depends on a personal record, contact us from your account so we can match the request correctly and reply with the right context.

It covers account terms, privacy handling, cookies, wallet record use, eligibility wording and contact routes. It explains how we manage your account legally and what you can ask us to check or correct.

Access and eligibility depend on local law and are available where local law permits. You are expected to check the rules that apply in your location before opening or using an account.

We may keep profile details, login records, device signals, KYC checks, wallet references, support messages and dispute records. These records help us manage accounts, investigate issues and meet legal or security needs.

Send the request through your account ticket or legal email and include the detail you believe is wrong. We may ask for proof before changing records linked with identity, contact data or wallet activity.

UPI, Paytm, PhonePe and Google Pay references help us match payments with the correct account. We use them for reconciliation, dispute handling, fraud checks and lawful record keeping, not for unrelated contact.

You can ask us to delete or restrict data, and we will check what can be removed. Some records may be retained where disputes, fraud prevention, payment checks or legal duties require continued storage.

Use the legal email for privacy or cookie questions that need a written response. If the issue is tied to your account session, start from your account ticket so we can verify ownership first.

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